In general, this error indicates that one or more applications are still using the drive on the background, for example, the antivirus software is still monitoring the device. Anyone have better ideas?” Why can’t the device generic volume be stopped? Maybe I have to shut down computer in order to remove the portable hard drive, but I do want to safely remove it for fear of any damage or data loss. There are too many processes to tell which one is causing ejecting problem. I have tried closing all programs and killing processes in Task Manager. Waiting for a while and still can’t eject it. When I try to safely eject WD external drive I get the ‘cannot stop Generic volume’ problem. “ My laptop is using Windows 7 Home 64Bit.
Here a real story told on Microsoft community: Close any programs that might be using the device, and then try again later.” What you can do is closing the dialog box or click “OK” button. When you try to remove a USB drive by clicking Safely Remove Hardware icon from taskbar and choosing “Safely remove USB Mass Storage device” option, system pops up a message box named “ Problem Ejecting USB Mass Storage Device” warning “Windows can’t stop your ‘Generic volume’ device because a problem is still using it. Windows can’t stop your generic volume issue
#Problem ejecting usb mass storage device windows 10 fix how to#
Let’s see why this error occurs and how to fix it. The problem ejecting USB mass storage device happens frequently to users who are using USB devices. This post will explain solutions to Windows can’t stop your ‘Generic volume’ problem when removing USB drives.